At Principle, we remain committed to transparency and accountability in our sustainability journey, and we are pleased to publish our second Sustainability Report:
Covering 2024–2025, the report sets out our progress against the KPIs we established at the outset of the reporting period. It reflects another year of steady improvement, alongside deeper engagement across the business and strengthened governance as we continue to embed sustainability into every aspect of our operations.
Strengthening governance and internal accountability
A key theme is the continued development of our internal sustainability structure. Our subcommittees remain strongly engaged, with increasing participation across teams and functions.
This collaborative model has been central to driving accountability and ensuring sustainability is not treated as a standalone initiative, but as a shared responsibility embedded across the organisation.
Aligning with global best practice
During 2024–2025, we strengthened our alignment with internationally recognised frameworks, including the Global Reporting Initiative (GRI). This has enhanced the transparency, consistency and comparability of our reporting.
We have also continued to map our activity against the UN Sustainable Development Goals (SDGs), ensuring our priorities remain aligned with wider global challenges – from climate action and responsible consumption to decent work and economic growth.
Culture, engagement and accountability
Beyond frameworks and reporting structures, this year’s report highlights the importance of culture in driving meaningful change.
We have continued to strengthen internal engagement and build buy-in across our sustainability subcommittees, reinforcing a culture where sustainability is understood, owned and actively delivered at every level of the business.
This cultural momentum is critical to turning ambition into action.
Key milestones: delivering measurable impact
We have delivered measurable progress across carbon reduction, operational efficiency, people development and innovation, demonstrating our commitment to embedding sustainability across the business:
Carbon & Energy Reduction
- 46% reduction in carbon footprint against our baseline year
- 55% reduction in head office energy consumption
People & Capability
- Launch of an internal sustainability training programme for Head Office and management teams
- Case study-led learning to strengthen practical application
Innovation & Technology
- Investment through our R&D fund supporting estate mapping projects
- Continued development of PCS Connect to enhance operational insight and data capability
Health, Safety & Wellbeing
- 568 employees completed BICSc training
- 154 employees completed First Aid training
Looking ahead
While this report demonstrates clear progress, it also reinforces the scale of opportunity ahead.
We remain committed to continuous improvement, stronger data-led decision-making, and deeper collaboration with clients, supply chain partners and industry peers.
Sustainability is a long-term journey. This second report marks another important step forward in our commitment to delivering responsible, transparent and high-performing cleaning services.